FAQ
Frequently Asked Questions
What products do you sell?
We specialize in genuine digital software licenses, activation keys, and downloadable software for personal and business use.
How will I receive my order?
After your payment is successfully processed, eligible digital products are delivered electronically. You'll receive your license key and download instructions by email or through your order confirmation page.
How long does delivery take?
Most digital orders are delivered instantly or within a few minutes. In some cases, delivery may take up to 24 hours due to verification or processing requirements.
Do you ship physical products?
No. All products sold by Digi Home Tech are digital products delivered electronically. No physical items are shipped.
Are your software licenses genuine?
Yes. We are committed to providing authentic software licenses and activation keys.
Can I get help with installation?
Absolutely. Our support team is available to assist you with installation, activation, and general product questions.
What payment methods do you accept?
We accept secure payment methods available during checkout. All transactions are encrypted for your security.
Can I return or refund a digital product?
Due to the nature of digital products, orders are generally non-refundable once the license key or download has been delivered. However, if you receive an incorrect or non-working license, please contact us and we'll work to resolve the issue promptly.
What should I do if my activation key doesn't work?
Please contact our support team with your order number and any error messages. We'll verify your license and provide a replacement or appropriate solution if necessary.
How can I contact customer support?
Email: digihometech1@outlook.com
Website: https://digihometech.shop
Business Address:
1080 Bd Talbot,
Chicoutimi, QC G7H 6K8,
Canada
Is my payment information secure?
Yes. We use secure, encrypted checkout technology to help protect your personal and payment information.
Do I need an account to place an order?
No. You can complete your purchase as a guest, although creating an account makes it easier to access your order history.